You (“individual”, “person” or “entity” or “User(s)), voluntarily providing information to us by means of registering or logging into Retrophiles Property for using our products and services. You may either through your personal email id’s or via any of your social account(s) or via a mobile number otherwise sign up on the Retrophiles Property.
Information about You that is automatically tracked basis Your navigation and interactions with third party websites through Retrophiles Property. Navigation means and includes your movement within the Retrophiles Property including but not restricted to your use of streaming service for consuming content being audio or audio-video and other content recommendations. Streaming is possible either content by content or by creating personalized playlists by the User or via the use of existing radio service available on Retrophiles Property. The Data so collected includes: Your likes, favourite content (could be related to an artist, track, radio, podcast and so on), History that records your content consumption pattern, Your act of creation or following another persons’ playlist (public or private) – User generated Playlist, and / or Your data upon interaction with other Users of Retrophiles Property and / or its services such as comments on an artist or album page, the users whose activity the User has decided to follow, or the users who decide to follow the activity of the User (subject to the privacy settings of the User).
You also voluntarily provide additional Personal Data on Retrophiles Property. Such additional information relates to your payment gateway options, recurring subscription instruction etc. We collect various data depending on the payment method and the entity responsible for collection of the payments for the management of the commercial relationship (for example, in the event that payment is made through a telecommunications operator) data collected includes information relating to the type of subscription(s), the method of payment, and details of the transaction carried out. Kindly note that in any and all instances we do not have access to your credit and / or debit card details shared by you on the payment page hosed by the payment service provider handling your User account.
Every time you use the Retrophiles Property either through computer, mobile device or other device or technology, the respective products and services either directly or through third party tools collect from you (“individual”, “person” or “entity”) and store “Personally Identifiable Information” and / or “Non Personally Identifiable Information, as the case may be. Inorder to avail our additional features and reward services, End Users are required to provide us with certain Personally Identifiable Information (PII) either for registration to create an account with us or for updating their existing account information with us or sign up for subscription or use certain features or access or download content, purchase items or enter into promotions, refer others to Retrophiles Property, interact with Retrophiles via third party application or social media sites, request customer support or otherwise communicate with Retrophiles or Retrophiles’ business partner’s, Retrophiles may collect information that relates to you, including your (i) name and surname, (ii) e-mail, (iii) home address, (iv) telephone number or mobile phone number, (v) device information (vi) sex (vii) age (viii) gender (ix) date of birth, (x) password (xi) occupation (xii) interest and the likes etc. (xiii) geographic location / pin code, (xiv) demographic information, (xv) photos, (xvi) videos, (xvii) social media account details (xviii) advertising identifier of your phone and other information from your device. The information that we collect about you while you are using the website falls into the following two categories.
We may collect and store information, personal or otherwise, that you voluntarily supply either while on our product and services or in responding via email in connection with a feature provided on Retrophiles Property. Such information may include demographic information that you electronically submit when you login or sign up for access to certain features on the Retrophiles Property, information (such as your name or email address or mobile number) that you electronically submit when you register for surveys or contests on the website, information that you post on message boards on the website, and information contained in search requests or questions that you submit to the website. If you decline to supply or provide us with certain information while using the website, you may not be able to use or participate in some or all of the features offered through the website.
Via telecommunications operators: some Users access the Services through offers distributed by mobile network operators. In this context, certain Data are shared by the operator with us (for example the email or the username used), in order to allow these End Users to access the Service for which they are eligible according to their type of subscription. Via sales and marketing partners: We allows its End Users to access the Services through several types of audio devices (speakers, car radios, etc.), thanks to partnerships entered into with the manufacturers of these devices. In this context, these partners may, notably, share with us the data relating to the listening activities of the Users on these devices. Other types of partnerships allow in particular us and its advertising partners to conduct joint marketing activities. Via sub-contractors: sub-contractors also collect on behalf of us, the Data relating to the End Users targeting their interests and their online activities in order to notably offer them personalized adverts.
As already mentioned herein, Retrophiles Property may have links to third party website and / or services. Such third party sites are governed by their respective privacy policies, which are beyond the control of Retrophiles. We may use Third Party advertising companies to serve ads when you visit Retrophiles Property. Such companies may also obtain and use information (PII or Non - PII) about your visits to this and other websites in order to provide advertisements about goods and services of User(s) interest to which Retrophiles has no control over. Retrophiles by itself does not indulge in providing information (PII or Non-PII) to third party websites / advertisers/ ad – servers without User(s) consents.
Certain Data from the End User profile may be visible on Retrophiles Property. Each End User has the ability to manage the level of privacy of his/her account. The End User may thus choose to render his/her account “private” in the Accounts settings. Then, only his/her username will remain “public”. The End User may also choose to make his/her playlists “private” at the time they are created, or once they are created, by clicking on the “Edit” button. By default, the User is informed that his/her profile is “public”, which means that certain Data are visible by all of the users or visitors of the website. This is the case for the following information in particular: username, profile picture, the users followed by the User (username and photo), the users who follow the User (photo and username), playlists, albums and podcasts, favorite tracks and artists.
The information collected by us is used for various purposes as detailed hereunder:-
Equip us in providing Retrophiles Property Services and ensuring that the said services function properly; Personalize our Services according to the each and every End User’s preferences, location, tastes and interests (declared or deduced), resulting from his/her use of our Services, the information provided, his/her interactions with Retrophiles Property Services and his/her navigation on the Retrophiles Property; Measure the reach and popularity or fallout of any of the Retrophiles Property or any of its part thereof. Ensure the security of the Retrophiles Property.
Inform End Users of offers and news on Retrophiles Property either distributed by us of any of our Partner; Equips us in handling End User relationship via our Customer Service, Customer transaction relationship; Customer Satisfaction surveys; Fight fraud and payment defaults; Display advertisements basis an End Users likes and preferences on the Retrophiles Property; Enabling an End Users to access and use sharing tools for social networks that an End Users may have freely opted and agreed to for sharing of such information; Allowing End Users to exercise their Rights, as described hereunder;
We send the End User data that may be collected and/ or processed, by us, to: Third party Data sub-processors - third party entities who are duly approved and authorised by us to process and act as Data sub-processors, and such data sub processors due to role they play need to have access to such Data for the purposes of processing in the manner described hereinabove. Technology Partners - technical sub-contractors who are duly approved and authorised by us, who may basis our instructions host and store Date of End Users on their servers on our behalf. Our arrangement with such partners requires them to ensure highest level of security of our technical infrastructure, thereby minimising the risk of data leakage or misuse. Our partners: various partners namely, telecommunications operators, original manufacturers and or distributor of devices and / or marketing partners, who we approve and authorise to process Data in order to supply our Services and to implement joint communication plans. In the same way, we communicate Data to social networks in order to ensure the promotion of our Services. Social networks – only in case you expressly consent to linking your Retrophiles User account with your account for using social networks at the time of their registration on Retrophiles Property or thereafter by changing your User account settings accordingly. Third-party applications – only in case you expressly consent prior to or while accessing and /or using third party applications via the Retrophiles Property. Administrative or judicial authorities: we may communicate information relating to our End Users, including Data, if required to do so with any administrative or judicial authorities, in particular in the context of requisition.
In accordance with the Applicable Regulation, we shall take all necessary measures to process the Data in a secure and confidential manner. In particular, we shall implement the technical and organizational measures that will guarantee the security and confidentiality of the Data collected and processed, and in particular to prevent them from being distorted, damaged or communicated to unauthorized third parties, by ensuring a level of security that is appropriate to the risks linked to the processing and to the nature of the Data, taking into consideration the technical level and cost of such implementation. We may not however guarantee the confidentiality of the Data rendered public by the User.
You may at any time modify your registration information by clicking on the "Edit Profile" subsection of the "My Account" area of the website, so long as you continue to provide us with certain information required to maintain your subscription (such as a valid email address). Also, marketing e-mails from will come with instructions for un-subscribing from our email mailing list.
We endeavor to keep our records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current, accurate and updated and you have all the rights, permissions and consent to provide such information or data. You may request access, correction or updation, and/or deletion of the information/data by contacting us at email@example.com. In case you request for deletion, we shall delete your data, unless we are legally allowed or required to maintain certain personal data. You may note that deletion of any/all information or withdrawal of consent by you, may lead to cancellation of your registration with us or your access to our services.
There are eight fundamental rights under GDPR. Right to Access Personal Data End Users have the right to access and request for a copy of their data as is collected by us. Right to Rectification End Users have a right to request for modification of their data, including the correction or errors and the updating of incomplete information. Right to Erasure The right of erasure – also referred to as the right to deletion or the right to be forgotten – End Users have the right to instruct us to stop processing of their data as well as request that their personal data may be erased. Right to Restrict Data Processing End Users have a right, under certain circumstances; request that all processing of their personal data be stopped. Right to be Notified End Users has a right to know about the uses of his /her personal data in a clear manner and be told about the actions that can be taken if they feel their rights are being impeded, like End Users need to be informed of any rectification or erasure of their personal data. Right to Data Portability An End Users has the right to request that their personal data file be sent electronically to a third party. Data must be provided in a commonly used, machine readable format, if doing so is technically feasible. Right to Object If a request to stop data processing is rejected by a data controller, an End User may have the right to object to their right being denied. Right to Reject Automated Individual Decision-Making End Users has the right to refuse the automated processing of their personal data to make decisions about them if that significantly affects the data subject or produces legal effects – profiling for example. Please be informed that requesting for being forgotten or for deletion of your record is not like unsubscribing or opting out from specific emails or deactivating certain settings on google or other social media websites or interactive pages etc. and such erasure / deletion is complete and an irreversible process. Upon such erasure / deletion we will lose all records (barring archival or backups) of User(s) having ever been on Retrophiles property or our servers or systems, including any previous instruction you have given to Retrophiles and opting out of specific email types. If you re-join our systems by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your rights in any way. If User(s) wishes to exercise any of its aforesaid rights either to verify, correct or update or delete, object etc. any of your personal information collected by Retrophiles by virtue of your use of the Retrophiles Property, you may write to us at the following email address:- firstname.lastname@example.org. For the said purpose we may additionally require User(s) to identify themselves and the information requested to be accessed, corrected or removed before processing any such User(s) request. We may delete any personal information that is publicly available and are under no obligation to store such information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information. We reserve the right to decline any such request for want of proper identification required to act upon User(s) request. We may also decline requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of another User(s) or would be extremely impractical (for instance, requests concerning information residing on backups or archival records) or for which access is not otherwise required.
Retrophiles reserve the right at any time to change the terms of this policy; change the services provided on the website, including eliminating or modifying any content on or feature of the website; or change / charge any fees or charges for use of the services available on the website.
Retrophiles is committed to resolving disputes as soon as feasible and shall endeavor to resolve all disputes brought to our notice in keeping with the mechanism prescribed.